They were prompt, professional and fixed the problem with our ice dispenser. There was a delay while waiting for a part, but they were able to disable the dispenser so we could still have and access ice. The repair men were courteous and professional. I will use them if needed again and will refer friends to themWe used them again when the oven needed fixingAgain they were prompt, and professional. Suggested we wait to pay until we used the oven, in order to make sure it was working well. I appreciated this. It's better to pay after you have used the oven rather than trying to figure payments on repeat calls if needed. I have every confidence that things will work as they should.Thanks again Lamar's!