I was very pleased. I got a text stating when they would arrive. Daniel was very friendly and answered all my questions. Will definitely use Lamars appliance again.
Fixed my icemaker in 20 minutes. Didn't charge for parts. Invoice was less than the estimate for the service call to diagnose the problem. I could not be happier.
3/14/2023 UPDATE: still using this stellar company. Out today for an ice tray issue. Called yesterday and they were here today. Performed the fix and we are good to go. Excellent company. Excellent customer service.UPDATE: I have continued to use Lamars since my original experience four years ago. Today he was out for my dishwasher & clothes washer. He is also straight forward with cost off repairs and helping to decide if it’s worth repairing. I wouldn’t trust or call anyone else!I had experience with their competitor which was horrible, so when I googled appliance repair and saw their good reviews I gave them a try. My dryer was making a terrible noise, but being that it's Thanksgiving week I thought it likely I wouldn't see anyone until next week. Not so! They had a cancellation this afternoon and were literally here within one hour of my phone call. The service fee was extremely reasonable, especially when compared to Sears and a&e. He had the part I needed and got it installed within 45 minutes of being here. Since I was a first time customer, I also got a 10% discount and a 5 year warranty on the parts he replaced. I am one very satisfied customer!!
We have used Daniel at Lamar’s for a few years and have always appreciated their timely and professional services. Highly recommend!
Quick, efficient and friendly service. Daniel was awesome! They even squeezed us in and fixed the issue the same day. Highly recommend!
Daniel with Lamar’s Appliance Repair was wonderful to work with! He came out and helped diagnose the issue with our older Maytag washer, got the part ordered, and came back a few days later to replace it. Wonderful service all along the way. Great experience, and will definitely use them again next time! Thank you!
Daniel was on time, respectful, and explained clearly what the issue was and the recommended plan of action. I also appreciate the lower service call price.
Fast, friendly, same day repair
They were great, responsive, showed up on time, fixed my problem quickly for a reasonable price.
Thank you so much for your service and fixing my dryer .your response time was great and did just what I needed. Thank you I will call you next time A repair I can trust !
Daniel was great. We had 2 visits and unfortunately our fridge couldn't be repaired, but he made sure we were charged only the minimum for a single visit and gave us a referral. He advised on the options we will be looking at and took a guess on price range for our specialty repair so we would be well prepared
While the diagnosis wasn't great (compressor needed replaced), was up front about the problems and letting us decided if we wanted to repair or just replace with a new fridge. No hard sales tactics or pressure to have them do the work. Very trustworthy.
My old washer went out again. Daniel fixed it really quickly. I highly recommend this company.
So my washing machine started making a horrible screeching sound. 😟 I called Lamar’s. I was hopeful, but fearing the worst (i.e., might as well buy a new one). Daniel came out to take a look. Despite being on crutches from a collision last fall, he jumped right in. He quickly diagnosed the problem (a shot bearing on the water pump). He replaced it very quickly and even discounted the labor charge. 👍🏻 It works like new! Many thanks to Daniel and Lamar’s Appliance Repair. 😀
They were super responsive and helpful! They scheduled us within a week, the repair man came on time and diagnosed the problem within 10 minutes. He had the part in his van and our freezer was working again in another 10 minutes. We were so relieved to not spend $2k on a new unit!
The 3 things I loved about Lamar’s Appliance were:1.They texted for confirmation of appt and kept on schedule. 10 minutes before arriving the repair texted to let us know he was 10 minutes away.2.The service call fee can apply to other appliances over a long range of time.And best of all they will send a bill via of email in a week or two AFTER we have had time to confirm the washing machine is working. We did not pay for anything before services were rendered.
Came out and looked at my fridge. Figured out the problem and then told me I need to go through the manufacturer warranty. Was very nice and helpful. Didn’t even charge me for the visit.
Have been using their service for past 2yrs now.They promptly call back with scheduling the Technicians and ordering parts. All the Technicians were able to diagnose and solve the problem with the appliances .We are very satisfied with their services.
Daniel was excellent to work with and walked me through the repair he was performing and explained why.
I was very impressed with the professionalism from Lamar's. They were very good at communicating times. No need to wait half day for your technician - they scheduled the time with a one hour window. The tech got tied up with another job, but he communicated quickly with me. Once he arrived, he quickly diagnosed the problem and suggested that since the repair would cost more than a new washer, he recommended purchasing a new washer instead. I will now go to Lamar's for all my appliance repair needs!
I really appreciate that Lamar's takes care of us after the job is completed - they said that if anything sounds off or if anything doesn't function correctly after the repair to give them a call and they'll come back and check it out. I applaud that level of customer service!
Thank you so much for quick service. I called and that same day they came and my dryer is fixed!!
Lamar’s Appliances has been excellent to work with in all respects and would recommend them to anyone.
Worth the wait for an appointment!
Good communication - fast service - good value
Our freezer stopped working and I looked up companies to repair. Lamar's had the best reviews and now I see why! Daniel was so kind and efficient! He diagnosed the problem and had the parts in his van and had it repaired in an hour! I will never use anyone else and will recommend their company too everyone! The best choice I've made!
Colby was awesome. He explained everything and really helped us out.
So glad I found this repair shop! They were friendly, well priced, and were quick to fix my dishwasher.
The technician showed up in the scheduled time window to do the repair. He was friendly, knowledgeable and had my washer fixed in less than 10 minutes.
They were awesome! I and out and my 10 year old stove is happy again!
Lamar Appliances and Daniel did a fantastic job and fixed our fridge on the spot. Their scheduling and communication was excellent and provided me with a specific window that fit my time frame perfectly. Thanks so much!
They do a good job
Great service and very responsive! We needed help and called in hopes someone would help. Lucky for me they had someone cancel and I was able to have Daniel come to fix our dryer the next day. He was quick in diagnosing the issue with our dryer and was patient and prompt with everything. He had the parts we needed so he was able to fix it quick. Thank you Daniel! Also, we live on the 3rd floor and he was unfortunately was on crutches so really props to him for his service and time.
We had a great experience. A repair specialist came and looked at our dishwasher and told us our options without pressure. They also gave us a one hour arrival window which they honored instead of most repair places that give a half a day arrival window. Thank you for a great service!!
I've got to say, I was super impressed with the service I got from Lamar's. They were right on time, had identified the problem in a matter of minutes, and were all done within the hour. I'd recommend them to anyone, it was so nice having someone so experienced and professional fix our oven.
We have used Lamar's for several years and love working with them. They diagnosed my dryer problems, ordered parts and fixed it promptly when parts arrived. They are prompt and efficient. Another great experience
Colby arrived on time to our house, went right to work on our washer. He explained the issue with the washer and repaired the appliance within 15 minutes. Very professional and we would use them again
He was very helpful and friendly!
Jeannine, Kevin Cartwright
Colby was on time and quickly diagnosed and repaired the issue with our renter's dryer. Very courteous and professional!
Lamar's Appliance Repair repaired our fridge when it stopped cooling back in April. It took a couple of days for availability, and then they had to order a part that they didn't have on hand, but he was clear about the issue, the risks of repairing vs. buying a new fridge, and how long we would need to wait for the repair, etc, so we could make our decision accordingly. It's now been five months and our fridge is still running like new since the repair. I really loved our fridge and didn't feel like it was time to replace it so I'm grateful for his excellent repair work.
These guys are always prompt and professional! Thanks for a great job!
Very Helpful! Professional & Proficient! Thank You!
How refreshing to work with a service company that knows its business, charges a fair price, and gets the job done right. Thanks, Daniel!
We had excellent service. They try less expensive options first to solve the problem. They keep you posted on products they have to order in, are quick to come back out… very honest. Would use them again and refer them to others
Fast and professional, they got the job done quickly.
Daniel was amazing and oven works great now! He was kind, professional and knowledgeable. I would recommend to a friend.
They did our repairs in two parts. The first part, he came in and looked over our washer and found it was the timer that was faulty. He suggested that a part be ordered and it would take two weeks. A week later he was in the area and the part had already arrived. After a text asking if he could come over, he quickly came and fixed our washer. He stayed for a little bit to make sure our washer is working correctly. I would use them again because they communicated and were clear about the repair.
The technician was prompt, professional and responsive to my questions, even though he was unable to get the fridge to replicate the problem. He also took a quick look at the washing machine and diagnosed the problem.I will definitely use Lamar’s again should I have any other appliance issues.
Thanks Lamar's! Great timely service and outstanding customer care. Colby is a most knowledgeable and helpful technician.Would highly recommend Lamar's.
Our new dishwasher could not be installed upon delivery because our old dishwasher was hardwired into the ground. Several plumbers wouldn't do it for the same reason and said we needed an electrician first. Lamar's not only said they did this routinely, but they worked us in quickly and then called when an even earlier appointment became available. Colby was quick, efficient, knowledgeable, and even triple checked for leaks! We couldn't be happier and will definitely use them again and recommend them to everyone we know in the area!
Very helpful, professional, and honest.
They were able to do the repair a couple of days earlier than my original appointment. Daniel was friendly, courteous, and professional. He kept me apprised of what he was doing and what was wrong. The price was reasonable, and the service was fast. He had my washer fixed in just a few minutes.
I have never dealt with a service business that is as professional, efficient, and respectful as Lamar’s and specifically Daniel. He showed up when he said he would. He didn’t try to sell me something I didn’t need, and saved me from having to purchase new appliances. I can’t say enough good about this company!
My washing machine started smoking and wouldn’t spin. Contacted a few different local appliance repair places and had the best experience with Lamar’s. I scheduled a time for a week out and then they texted me about an earlier opening. Great communication & very nice repairman. Would definitely recommend.
Our technician was prompt and professional. He was able to fix the issues with our stove and dryer. We would use Lamar’s again.
Daniel diagnosed the issue and came to a good resolution. We decided not to get it repaired, but found a new refrigerator.
Daniel was awesome!
Daniel was knowledgeable and helpful. My experience, from calling the office and scheduling the visit, to having someone come out, was great.
Quick service at a fair price
The repair man was courteous.I can’t say how the repair will be yet it was just repaired 😉.
Knowledgeable & proficient. Changed the ice maker, in and gone within an hour.Daniel explained the issue, gave us options, and explained their above standard guarantee policy.Definitely a new service card on the fridge.
Staff was on-time, friendly, and able to resolve my problem quickly for a fair price. Would highly recommend you f you find yourself in need of refrigerator repair!
I had my oven fixed. They were great. Very professional, knowledgeable and courteous. Showed up on time, was able to figure out what was wrong and fixed it. So impressed and highly recommend.
Fantastic! Won’t go to anyone else. Highly recommend.
TOP NOTCH SERVICE!!! Daniel was my technician and this guy was unbelievably professional, on time, and did very quick AND quality work! He even took the time out of his day to troubleshoot a completely unrelated appliance and it really showed me the level of customer service they are striving for. HIGHLY RECOMMEND them and will continue to go through them for all my appliance repairs from now on!
Did a great job and my parts were still under warranty so saved me money and was very fast as always. Will always use Lamar's. Thanks guys
They were prompt, professional and fixed the problem with our ice dispenser. There was a delay while waiting for a part, but they were able to disable the dispenser so we could still have and access ice. The repair men were courteous and professional. I will use them if needed again and will refer friends to themWe used them again when the oven needed fixingAgain they were prompt, and professional. Suggested we wait to pay until we used the oven, in order to make sure it was working well. I appreciated this. It's better to pay after you have used the oven rather than trying to figure payments on repeat calls if needed. I have every confidence that things will work as they should.Thanks again Lamar's!
I had a great experience with Lamar's. They were able to resolve the problems with my dishwasher and the ice maker in my refrigerator. I would highly recommend their service.
Office staff was very friendly and knowledgeable. They acquired my machine’s details so Daniel was able to show up with the part and fix in just one visit! Appreciated the great and prompt service.
Came on time. Very professional, warm and capable! Knew exactly what was wrong. Had the part and was finished within an hour of arrival. Left everything clean and everything in the right place. Knowledgeable and informative. Could not have asked for anything more!
Great service. They've always been able to fix whatever appliance issue I've had. Very kind and knowledgeable. Excellent customer service and warranty everything they do. If anything isn't right, they'll fix it.
We’ve been very happy with our experiences with Lamar’s. Daniel has been over to fix our fridge and oven and the service was great. He let us know what needed to be done and what to expect as far as timing and pricing. The service exceeded expectations.
I called multiple companies, left messages and voicemails, they were the first to get back to me, and were extremely helpful and prompt. Daniel worked quickly and professionally. They will definitely be my go to appliance help.
Very professional from both receptionist to our repairmen Daniel. Our ice machine's motor died and needed to be replaced. They got the part in quick and replaced. Daniel even took $30 off the repair because he was able to complete it quicker than he expected.
Great service, came out quickly to fix refrigerator, fair price, highly recommend.